[RECRUITMENT – JOIN CAU HAI HOME DECOR – CAHA HOME LIVING]

Professional Workspace – Upscale Environment – Clear Career Advancement Opportunities

 

We are seeking new colleagues for two important positions:

• 03 Senior Home Decor Sales Consultants
• 03 Decor – Setup – Warehouse Operations Specialists

Recruiting 3 Interior Sales Consultants at Cau Hai Home Decor

Position: Interior Sales Consultant (3 Personnel)
Location: Cau Hai Home Decor Showroom – 166 Ngo Gia Tu, Ward 9, District 10, HCMC
Working hours: Monday – Saturday (9:30 AM – 8:00 PM)

Company Introduction

Cau Hai Home Decor specializes in providing high-end furniture and decorations in the “quiet luxury” style – sophisticated luxury, understated yet exuding class and lasting value. Our clients are entrepreneurs and senior managers aged 30-55, who value personalized experiences. We believe that every product and every interaction contributes to affirming the brand's class and the customer's lifestyle.

Job Description

• VIP/VVIP Client Consultation: Welcome, understand needs, and present suitable interior decoration solutions both at the showroom and online channels (Facebook/Fanpage, Zalo).
• Closing Sales & Coordinating Delivery: Create orders directly on the Shopify system when customers select products, track orders until delivery is complete, coordinate with the warehouse/warranty department to ensure service quality.
• Premium Customer Care: Continuously update customer information, promptly handle arising requests, maintain at least 80% satisfied feedback and at least 20% returning customers.
• Product & Trend Updates: Master product information (≥90% of the catalog), research new interior trends, support content creation for Fanpage/Website.
• Reporting & Individual KPIs: Achieve individual sales targets, avoid complaints; build long-term customer relationships; participate in regular team meetings and sales process improvements.

Candidate Requirements

• Experience and Knowledge: At least 1 year of sales consulting experience (preferably in interior design, fashion, high-end services, or similar industries). Basic understanding of interior design styles (Modern, Mediterranean, Classical, Indochine...).
• Communication Skills: Refined, professional communication ability; confident voice; excellent listening skills. Able to compose clear online messages and quotes.
• Service Mindset: Customer experience-focused: respectful, proactive, no pushy sales. Adhere to company culture (no creating private groups, no sharing sensitive data).
• Attire & Aesthetics: Possess a high aesthetic sense, ability to analyze spaces and product arrangements. Always well-groomed in dress and conduct.
• Job Enthusiasm: Passionate about interior decoration and creating living spaces; eager to learn and update new products daily.

Benefits

• Attractive Income: Fixed salary of 8-9 million VND/month + attractive commission (based on sales), KPI bonus, and year-end bonus based on business performance.
• Comprehensive Benefits: 13th-month bonus, seniority allowance. Professional and spacious working environment in the central area of District 10.
• Self-Development: Receive thorough training in high-end sales processes and consultation techniques. Opportunities to work directly with affluent clients, enhancing consulting skills and personal aesthetic taste.
• Benefits Package: Annual leave, periodic health checks.

Recruiting 02 Warehouse Staff – High-end Decor Goods Operations

Cau Hai Home Decor (CAHA Home Living) is looking for 02 Warehouse Staff – Goods Operations to standardize a 3-story warehouse and enhance the “quiet luxury” experience from the moment goods arrive until customers receive them. The “quiet luxury” orientation emphasizes sophistication, consistency, and discipline at every touchpoint (including packaging – delivery). 

Workplace: 166 Ngo Gia Tu, Ward 9, District 10, HCMC. 
Product category: High-end decor/interior decoration items (many fragile products: porcelain, crystal, plated metal…).
Operating system: Shopify (inventory/orders) + LarkSuite (task assignment, checklists, reports). Shopify has features for tracking inventory by product/location and supports barcode scanning to assign barcodes/adjust inventory. 

Role Objective

You will be responsible for ensuring 4 operational standards: Right product – Right quantity – Right condition – Right time, while maintaining a tidy and quickly retrievable warehouse (especially given the current overloaded warehouse situation). The warehouse is also part of the high-end customer experience: packaging must be secure, sophisticated, and evidenced by photos.

Job Description

Receiving & Inspecting New Goods (Inbound)

You will follow Cau Hai Home Decor's goods receiving checklist:

• Prepare unboxing tools, ensuring they are clean and safe.
• Sanitize, take photos of the shipping label/bill + overall package, then record a video of the entire unboxing process (no editing).
• Take photos of the product with its box/cushioning to save as a "packaging standard" reference; display all items comprehensively; if there's any defect, take close-up photos immediately during unboxing as evidence.
• Record complete notes (name, quantity, size, weight, material, comments on fragility risks...) and report according to the prescribed template/group.
• Enter inventory into the system (Shopify) according to SKU/Location standards (training provided). Shopify has instructions for setting up inventory tracking and managing inventory by location. 

Warehouse Arrangement & Material-based Storage

• Arrange goods scientifically, by area and by material group; strictly adhere to internal storage criteria for: glass/crystal/stone; porcelain; leather/velvet/silk; carpets; plated metal; plastic/resin/acrylic… 
• Note and warn "FRAGILE" as required; prioritize anti-scratch, moisture-proof, and sun-proof measures according to each product group. 
• Maintain clear warehouse aisles, ensuring unhindered operation and safety. Internal warehouse KPIs include "no goods obstructing aisles/ensure safety". 

Picking – Inspecting – Packaging Orders (Outbound)

• Cross-reference order information (product code, quantity, version...) and customer information/notes before picking goods. 
• Pick the correct item according to the code; check appearance against the checklist (scratches/chips/breakage/tarnish/stains...), clean if necessary; take photos of the product after inspection for records. 
• Package in layers (anti-scratch → anti-impact → rigid cardboard box), tape/seal and apply "fragile" warning when needed. 
• According to goods-warehouse operational regulations: all orders must have before-and-after packaging photos (minimum 2 photos) to avoid confusion and serve as evidence in case of complaints. 

Inventory – Reporting – Internal Coordination

• Perform daily warehouse checklists, reconcile inventory weekly/monthly as assigned.
• Report packaging materials on time according to regulations/KPI (6:00 PM milestone recorded in the sample KPI).
• Coordinate with sales/ops to process urgent orders, provincial orders, returns/exchanges; internal warehouse KPIs include a processing speed criterion for internal requests ≤ 30 minutes/request.

Key KPIs (Transparent Measurement)

The following set of KPIs is directly derived from the currently used warehouse KPI template and standardized into easily understandable "recruitment language". 

Shifts & Shift Duties

Operational recommendation: 02 shifts of 8 hours with overlap to ensure both inbound processing and timely outbound, reducing the "one person does it all" situation. Specific work schedule will be finalized upon agreement during the interview.

• Shift A (suggestion): 08:30–16:30
• Shift B (suggestion): 12:00–20:00
• Overlap: 12:00–16:30 (peak hours for packing/urgent orders).

The current warehouse work timeline also starts around 09:30 and includes standard work blocks: warehouse check, daily order packing, incoming goods receiving, warehouse cleaning and display, returns processing, quick inventory check, and end-of-shift report.

Candidate Requirements

Mandatory

• Meticulous, honest, responsible, able to handle urgent orders and strict photo/document discipline. (This criterion is already included in the internal job announcement.) 
• Good health, able to move frequently, climb stairs regularly (3-story warehouse), and lift/carry safely according to regulations.
• Proficient in using Shopify & LarkSuite for work:
  • Shopify: familiar with/able to quickly learn to enable inventory tracking, perform inventory actions by location, and use Inventory Scanner to assign barcodes/adjust inventory. 
  • Lark Base: use forms/checklists for task assignment – reporting; capable of implementing automation/notifications based on data changes (reducing forgotten reports). Lark describes Base as having form view, workflow automation, dashboard, and advanced permissions. 
• Work safety discipline: Warehouse and handling tasks involve ergonomic risks (lifting/lowering, bending, reaching high, pushing/pulling, repetition). OSHA clearly states these risk groups in the warehouse environment and recommends appropriate job design to reduce the risk of MSDs. 

Preference (plus points)

• Aesthetic sense in arrangement and packaging (oriented towards "elegant, tranquil, streamlined").
• Previous experience in warehousing for decor/furniture/handicraft industries. 
• Basic knowledge of fragile goods packaging (glass/ceramics/metal finish) and material-specific storage. 
• Willingness to participate in safety, occupational health, and fire prevention training in accordance with internal regulations & law. 

Physical & Safety Requirements (transparent from the start)

The job involves activities such as: lifting/placing goods, pushing carts, carrying boxes, prolonged bending/standing, repetitive packing tasks. OSHA points out that warehouses are environments with ergonomic risk factors (lifting/lowering, bending, reaching overhead, pushing/pulling, awkward posture, repetitive tasks). 

Policies & Benefits

• Salary: 8 - 9 MILLION VND/MONTH. (Internal job announcement oriented towards "competitive, clear based on capability") + Monthly sales bonus + Responsibility allowance
• Performance bonus/innovation bonus/task allowance (according to company policy). 
• Thorough training on products, storage standards, packaging standards, and system operation skills (Shopify/LarkSuite).
• Luxurious, streamlined work environment, emphasizing kindness – sophistication – responsibility.

Data Security & Discipline

As the warehouse directly handles goods and customer information, successful candidates must comply with data regulations (e.g., rules on document images, not creating separate groups for data sharing) and sign a confidentiality agreement according to company policy.

We look forward to meeting passionate, dedicated candidates with a high-level service mindset to collaboratively create an exquisite furniture experience for our customers.

𝐏𝐎𝐋𝐈𝐂𝐈𝐄𝐒 & 𝐖𝐎𝐑𝐊𝐈𝐍𝐆 𝐄𝐍𝐕𝐈𝐑𝐎𝐍𝐌𝐄𝐍𝐓

• Salary: competitive, clearly based on capabilities & experience.
• Bonuses: performance, innovation, task allowance.
• Training: comprehensive training on products, decor – sales – showroom setup skills.
• Environment: luxurious, streamlined, emphasizing kindness – sophistication – responsibility.
• Opportunities: long-term development with a high-end furniture brand in Ho Chi Minh City.

𝐀𝐏𝐏𝐋𝐈𝐂𝐀𝐓𝐈𝐎𝐍 𝐈𝐍𝐅𝐎𝐑𝐌𝐀𝐓𝐈𝐎𝐍

• Work location: 166 Ngo Gia Tu, Ward 9, District 10, Ho Chi Minh City
• Working hours: 9:30 AM – 8:00 PM
• Application email: cauhaihomedecor.vn@gmail.com
• Hotline/Zalo: 0383 796 880 - 0918196246
• Website: cauhaihomedecor.com
• Email subject: [APPLY FOR ... POSITION – FULL NAME]

𝐀𝐏𝐏𝐋𝐈𝐂𝐀𝐓𝐈𝐎𝐍 𝐏𝐑𝐎𝐂𝐄𝐒𝐒

1. Submit application (CV/Portfolio, correct subject format).
2. Interview & assessment at showroom (expertise, problem-solving, aesthetic taste).
3. Probation & internal training (products – processes – culture).
4. Sign official contract (full benefits, career advancement roadmap).